從人機關係開始
Start From The Human-machine Interaction
從人機關係開始
Start From The Human-machine Interaction
智能紙尿片儲存機
Smart Diaper Storage Machine
CLIENT : Pampers 幫寶適 / PROJECT SERVICE : Product Design
嬰兒紙尿片的存放，對於家長們而言是一個容易忽略但又長期存在的需求。既要工整存放、又要方便取用，更重要是保持紙尿片的乾淨、乾燥。這些大大小小的需求點，已形成了一個新的產品類別空間。
The storage of baby diapers is an easily overlooked but long-standing need for the parents. It is necessary to store neatly and conveniently, and more importantly, keep the diapers clean and dry. These demand points can bring out a new potential product category.
知名幼兒品牌Pampers計劃開發一款智能紙尿片儲存機，除了針對上述用戶需求外，還利用智能家電技術對紙尿片提供適時殺菌、恆溫(為孩子提供最佳的貼膚溫度)。同時，全自動化操作為用戶提供最大方便。此外，本機可通過互聯網接入官方銷售渠道，用戶可隨時購買補充。Pampers值此將整個售、用流程形成完整閉環，為其銷售戰略開闢了新的領域。
Pampers, the iconic diaper brand, plans to develop a smart diaper storage machine. In addition to providing solutions to the user demands which mentioned above, it also uses smart home appliance technology to sterilize diapers, keep them at a constant temperature (providing the best skin temperature for children). Meanwhile, the fully automated operation provides maximum convenience to the users. In addition, the users can buy and refill new diapers through the machine at any time, which can connects to the official online shop directly. On this occasion, Pampers has formed a complete closed loop of the entire sales and use process, which opens up a new field for their sales strategy.
由於是幾乎全新概念的產品，客戶並不急於在項目第一階段就要收到具體的設計，要求我們從人機交互操作入手，詳細考慮使用流程、體驗和環境，設計出清晰的人機交互方案。用戶、機器和環境之間的關係明晰之後，可以為這個概念帶來更清晰的定位和定義。 我們提供了5種交互方案給客戶，涵蓋了全自動化、自動+手動交替、便攜化等不同的方向，最後客戶選出一款，然後進入到下一階段。
Since it is a product with almost a new concept, the client is not eager to receive some specific designs in the first stage of the project. We are required to start with the human-machine interaction operation, consider the use process, experience and environment in detail, and design a clear human-machine interaction solution. After the relationship between users, machines and the environment is clarified, this concept can be positioned and defined more clearly. We provided 5 interactive solutions, covering different directions such as full automation, automatic + manual alternation, and portability. Finally, the client chose one and then entered the next stage.
第二階段是基於選中的操作方案，將產品內部的功能結構設計好，並製作可運作的功能原型。紙尿褲從存儲到逐片傳輸、並在最後一步進行紫外線殺菌、最後送達用戶手上。由於原型暫以手動取代全自動，但必須在不打開機蓋的情況下以一個動作操作完成，是本階段的最大挑戰。
The second stage is to design the internal functional structure based on the selected option, and to make an operational functional prototype. From storage to piece-by-piece transmission, and has UV sterilization in the last step, and finally delivered to the user's hand. Since the prototype is temporarily replaced by manual operation, it must be completed in one action without opening the cover of the machine, which is the most difficult challenge at this stage.
待原型確認，我們便進入項目最後的階段——外觀設計。基於前兩個階段的成果，客戶和我們對本產品已得到清晰的定義，產品的內部架構和尺寸也已落實，因此外觀設計基本上是水到渠成，完滿完成了本次的項目。
Once the prototype was confirmed, we moved on to the final phase -- the appearance design. Based on the results of the first two stages, the product has been clearly defined by the clients and us, also the internal structure and size of the product have been implemented, so the final design is completed quickly, and the project has been successfully finished.
